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Alerts sent to wrong user

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Hi All,

 

Alert notification of type 9211 sent to user attached to a wrong BP. I verified the same in transaction SCOT and find alert details along with recipient details.

 

For EX Forecast data applicable for Location A should not sent alert user belong to location(BP) B. Based on my initial investigation, I check whether at any point of time user id assigned to BP A. But it never happened.

 

Please help me in understand the RCA and where I need to check.

 

Waiting for your reply.

 

Regards

Santosh


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